Hello,
Hope this finds you well in these troubled times.
We have a persistent request from a registrar asking us to "
confirm what our balance was on
the 1st of December 2019" ... about 12 montsh ago.
We have repeatedly told the registrar that by the nature of EPP transactions on a registry
running FRED, we do not keep such balances on the registry on a day to day basis except in
regular backups of the database.
I would like to hear what you think about such a request from a registrar which connects to a
registry running the FRED registry system and how you would respond to it.
Is there an easier way of dealing with such a request other than by remounting a whole
FRED database on a test server from a previous FRED backup of that date ?
Remounting a FRED database backup is a major task and we have told them that if they
insist then we would raise a fee or charge for it.
Any help?
Regards,
Paulos
=============================
Dr Paulos B Nyirenda
NIC.MW & .mw ccTLD
http://www.nic.mw
SDNP: http://www.sdnp.org.mw
Tel: +265-(0)-882 089 166
Cell: +265-(0)-888-824787
WhatsApp: +265-(0)-887386433
